Chapter 01

Welcome to the World of Superyachts

Read the boat, the hierarchy and the standard expected from day one.

What this chapter builds

By the end of it, you can

  • Find the right person for a routine question and raise a safety concern promptly.
  • Move through guest and working areas without disrupting service or abandoning a task.
  • Protect rest and shared spaces while dealing with small problems directly and respectfully.
  • Identify the vessel's directions and repeat an unambiguous location back.
  • Coordinate help and pass unfinished work between departments without leaving hidden gaps.

Lessons

5 lessons open

  1. 1.1Talking lesson · about 4 minutesWho to ask, and whenThe first thing to learn on a new yacht is who you actually report to. The hierarchy is there for a reason, and using it properly keeps small problems small. Video coming soonSee it: Orders come down. Information goes up.
  2. 1.2Talking lesson · about 5 minutesYacht etiquette is a professional standardEtiquette on a superyacht is not formality for its own sake. It is how you move, speak and behave in a working environment where the standard is visible to guests every day. Video to be confirmedSee it: Crew routes and guest spaces
  3. 1.3Talking lesson · about 4 minutesGood crew in a small spaceYou work with the same people, eat with them and often share a cabin with one of them. With very little private space, the small things become important quickly. Video coming soonSee it: Being easy to live with is part of the job
  4. 1.4Talking lesson with graphics · about 5 minutesLearn the boat's languageEvery vessel has its own layout, but the basic language stays fairly consistent. An instruction is no use if you have to stop and translate every word. Video coming soonSee it: The boat's language
  5. 1.5Talking lesson · about 4 minutesYour job does not end at your departmentYou are joining as a deckhand, but you are joining the vessel first. Your main responsibility is the deck, but your awareness should not stop at the edge of the teak. Video coming soonSee it: Vessel first, department second